Mosaic-Direct is proudly at your service to dispatch your orders of mosaics after the payment and delivery them to the preferred address as soon as possible. Once orders are received, they will be dispatched within 24 hours as one working day. Mosaic – Direct’s mail service is via Royal Mail or courier depending on your order’s weight. An email confirming the dispatched day of your order will be sent.

We offer you Free Shipping on your orders of over £99.99.

Our standard delivery service will take 2-3working days to arrive.

For those urgent orders, we offer a delivery option of an Express delivery service, which will take 24 or 48 hours (1-2 working days).

Our postage fees vary depending on the size, weight, value and urgency of your order. You can choose an appropriate delivery option that suits your budget and need.

All items in stock are dispatched within 24 Hours after the payment received.

Mail service is available Monday to Saturday.

All items are shipped in bubble envelope packaging with your address and our return address on. We can deliver to any preferred home or work address written on the shipping address form.

Specific delivery instructions can be given for the address such as neighbour’s or relative’s provided that your parcel is signed for during the day. Mosaic-Direct is unable to guarantee to follow when the packages are left with others and cannot be held responsible for the case of delays in transit. Please add three working days to the estimated delivery time.

European Countries

To Europe your order will be dispatched by air mail and delivery will take approximately 5-6 working days.

Rest of the World

To the other countries except those forementioned, deliveries will take approximately 6-7 working days to arrive after your order is dispatched.

Payment methods

We accept paypal, cheques, postal orders, credit cards (UK customers only).

If you don't have a Paypal account, you can still pay by credit card through Paypal.

Simply click on the link to pay by Paypal. You will see the Paypal payment page as illustrated below, just look for the link on the left hand side of the page for credit card payments.

If you don’t have a paypal account, use your credit card or bank account (where available).

We feel sure that you will be satisfied with your purchase. However, if you are not happy with the products for some reasons, you can return them within 14 days and we will give you a full refund or exchange them. To make your claim, please send us an email at This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

Browse our website for Secure shopping and Free delivery for orders over £59.99 within 2-3 working days to any part of the United Kingdom (excluding Channel Islands). Take advantage of all these benefits plus many more, shop online with Mosaic Direct and experience it.